Privacy policy.

Last updated: August 13, 2026

What we collect

When you submit the contact form or call us, we collect the information you provide: name, phone, email, address or city, and a description of what you need. We use that information to return your call or email and to match you with a licensed local roofer.

Calls are recorded

Calls to our number are recorded. You hear a recording notice at the start of the call, before the line connects. California is an all-party consent state, so staying on the line after that notice is your consent. If nobody picks up and you leave a message, that message is recorded and transcribed too. If you would rather not be recorded, hang up and use the contact form instead.

How we use it

We use your information to respond to your request, match you with a licensed local roofer, and send any follow-up related to that match. We do not sell your information. We do not share it with third parties except where required to complete the service (for example, the licensed roofer matched to your job).

Analytics and cookies

We use Google Analytics 4 to understand which pages are useful to visitors. It loads only after you click Accept on the cookie banner. Until you do, no analytics cookies are set and no data is sent to Google.

When you accept, Google Analytics sets cookies in your browser, including _ga and _ga_<id>, used to tell repeat visits apart and measure how the site is used. These cookies last up to two years. Google processes this data on our behalf. We have enabled Google Consent Mode, so analytics stays off until you opt in. We do not use this data to identify you personally and we do not sell it.

Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, to access or delete it, to correct it, and to opt out of the sale or sharing of personal information. We do not sell your personal information. Analytics runs only with your consent.

You can opt out of analytics in three ways: click Decline on the cookie banner, use the Your privacy choices link in the footer to re-open the banner and withdraw consent at any time, or enable Global Privacy Control (GPC) in your browser. When your browser sends a GPC signal, we treat it as a decline automatically and never load analytics.

To exercise any of these rights, email info@topproroof.com. We will not discriminate against you for exercising them.

Contact

Questions about this policy? Email info@topproroof.com or call (760) 750-5557.